Upgrade Plan

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Yvon de Wit

• January 13, 2025 08:51

I attempted to upgrade our free plan to a paid one, but encountered an issue at the checkout page. The page freezes and becomes unresponsive, preventing us from clicking any buttons. We have to close the page to exit.

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  Rona

  • January 13, 2025 19:23

  Hi Yvon, 

  Welcome to Box Community and glad to assist! 

  If you experience issues/errors while upgrading. Please contact our Sales team and click the chat head via box.com/pricing.

  Thanks for posting! 

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