Phone number changed and I cannot sign-in

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Box User

• January 17, 2025 06:30

Hi team, my phone number has been changed so I cannot get the two factor auth number. is there a way to recover my account? thanks

 

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  Rona

  • January 17, 2025 19:41

  Hi there, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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