two-step verification
AnsweredWhen my colleague enters his password, the 2-step verification screen appears,
He cannot log in because he has lost the phone he was using to authenticate. What should he do?
-
Hi there,
Welcome to Box community.
Kindly ask your colleague to create a ticket with Box Product Support at support.box.com and request to remove the authentication on his account.
Thank you for posting!
Please sign in to leave a comment.
Comments
1 comment