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John Mercer

• January 20, 2025 14:58

Hi Guys

I know a few people have this and wonder if there is a fix for this?

Suddenly started happening - have followed all steps in other cases such a rebooting device, using a different browser - clearing cookies/cache - but still the issue remains

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  Ann

  • January 20, 2025 20:47

  Hi John,

  Welcome to the Box Community.

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

  Thank you for posting!

  Best,
  Ann

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