2Factor Authentication cannot login

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Leslie Thompson

• January 23, 2025 19:50

Hello Box!! New iphone, I did not know to transfer my authenticator logins over before it wiped. Could I get my Box 2Factor reset?

Thank you!

Best,

Leslie

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• 

  Rona

  • January 23, 2025 20:43

  Hi Leslie,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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