I can't log in to BOX because I don't have verification code

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Thuy Nguyen Phuong

• January 28, 2025 07:14

I am unable to log in to my BOX account. While there are no issues with my username or password, I cannot proceed without the verification code. Could you please assist me in recovering access to my account?

Thank you for your help.

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• 

  Rona

  • January 28, 2025 20:43

  Hi Thuy, 

  Welcome to Box Community and glad to assist! 

  You can contact us through your impacted email account and create a ticket for Box Support.

  We'd love to further assist! 

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