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Request to Resend Box Account Email Confirmation

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Nguyen Tuan Anh

Dear Admin !

I hope you are doing well.

I recently created a Box account, but I did not complete the email verification process before the link expired. As a result, I am unable to activate my account and receive the message:

"This email confirmation link has expired."

Could you please resend the email confirmation for my account? My registered email address is: personal information-redacted

I appreciate your support and look forward to your response.

Best regards,
Tuan Anh

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  • Rona

    Hi Tuan Anh

    Welcome to Box Community and glad to assist! 

    Once your confirmation email has expired, you can reset your password to complete your Box setup

    1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
    2. Check your email, you will receive an email with a link to reset your password.
      • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
      • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
      • Also, check your spam folder in your email client for this email.

    Thanks for posting! 

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