Unable to edit excel online (even with Editor level access)

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YongQing Foo

• February 07, 2025 03:08

Hi,

Our colleagues (internal & external suppliers) cannot edit excel on Box. We can only access if we use excel oline. 

We all have editor level access, how can we resove this?

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• 

  Rona

  • February 10, 2025 20:31

  Hi there,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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