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Alex Malkin

• February 07, 2025 14:50

There are several posts about this issue but no response indicating how to get around this issue. This must be a frequent and known issue. Can you please provide the solution here?

Thanks

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  Rona

  • February 10, 2025 19:44

  Hi Alex,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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