Can't Change eMail address

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Les Vogt

• February 07, 2025 22:05

In my account I can add my new email but I can't make it primary or delete my old email.  I see others have the same issue. 

Please advise. Don't just send me to a link please. 

Thank you. 

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  Rona

  • February 12, 2025 22:43

  Hi there, 

  Welcome to Box Community and glad to assist!

  Did you get an error while trying to change your primary email address? If yes, please attach a screenshot here. 

  We'd love to further assist! 

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