Inviting External Collaborators to Folder resulting in 403 error

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Spencer Barron

• February 07, 2025 22:53

Hello - I have created a box folder for my client to upload files to. I invited them via email with the "Editor" permission so they can add their files. They received an email, however this is the result when they click the link:

Any help in resolving this would be great!

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  Rona

  • February 12, 2025 22:40

  Hi Spencer, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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