Unable to Generate Backup Codes – Error in Box Cloud App

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3 comments

  • Rona

    Hi Thakra,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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  • Thakra Jutt

    Thank you for your prompt response! I'll keep an eye out for the support team's message. Looking forward to getting this issue resolved. Appreciate the help!

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  • Thakra Jutt

    Thanks for your assistance! The issue has been resolved, and I can now generate backup codes without any problems. I appreciate the support team's help!

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