"Upgrade to a newer version of Box"

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JL

• February 12, 2025 17:45

I'm running Box Drive on a MacBook Air M3, Sequoia 15.3.

Starting in the last couple of weeks, I continually get the "Upgrade to a newer version of Box" message.  This is despite having the latest version of the Box application installed (2.42.212).

I can use the Box Reset tool and re-launch/re-login to Box. However, the next day I always find that Box has quit and the upgrade pop-up has reappeared.

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  Rona

  • February 12, 2025 21:25

  Hi Jeffrey, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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