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Storage says full, but it isn't

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Lindsay Williams

We have 100GB of storage for Box and have used 71.9GB as of today, but several of our users are getting the message that storage is full and cannot upload anything.  Please can you help us?  Thank you.

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  • Ann

    Hi Lindsay,

    Welcome to Box Community.

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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