Request to Change Two-Factor Authentication Device
Answered
I have set up two-factor authentication for logging in.
When changing my PC, I was unable to transfer the MFA settings from the old PC, so the authentication code is not being generated during login.
I would like to change the MFA device.
The account in question is as follows:
<personal information-redacted>
Thank you for your assistance.
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Hi there,
Welcome to Box Community and glad to assist!
For us to assist with your MFA issue. Please submit a support ticket using the affected email address.
We'd love to further assist!
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