Account verification issue during upgrade

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Box User

• February 15, 2025 14:59

I there. I'm on a free individual plan at the moment, but want to upgrade it to Business, but when I fill up the checkout and press Submit, it says need further verification, and I shall submit a ticket here. So, here I am.

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  Rona

  • February 17, 2025 19:53

  Hi there,

  Welcome to Box Community and glad to assist!

  For us to help with your Box upgrade, kindly contact our Sales team via box.com/pricing.

  Thanks for posting! 

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