MFA reset

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minoru shimoda

• February 18, 2025 03:00

I have two accounts. The other account has MFA enabled and I can't log in. Can I reset MFA?

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  Rona

  • February 19, 2025 22:38

  Hi Minoru, 

  Welcome to Box Community and glad to assist! 

  To help reset your MFA, please contact Box Support and open a new ticket using the affected Box email. 

  We'd love to further assist! 

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