Need to reset MFA for a User

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Manny DeLucia

• February 18, 2025 14:55

Hello I have a user that needs to have his MFA reset after getting a new phone

Is there a way to open a ticket for this , I do not see any options to do so

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  Rona

  • February 18, 2025 19:39

  Hi Manny, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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