cannot log in

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KD

• February 19, 2025 16:53

The web version can log in normally, but the mobile version cannot log in

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  Rona

  • February 20, 2025 19:53
  • Edited

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Could you answer the following: 

  • The Operating System running in your mobile device. 
  • Please attach a screenshot of your error. 

  We'd love to further assist!

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