User unable to receive any email from Box

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IT Department

• February 22, 2025 17:43

I have a new user who is not getting his verification email or any other emails from box to his email account. Everyone else is getting their emails.

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  Rona

  • February 25, 2025 19:16

  Hi there, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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