I Would Like to Reset Two-Factor Authentication

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PG_ビジネスイノベーション部BOX共同管理者

• February 26, 2025 01:17

Hello,
The account that I am about to invite to the organization is unable to pass multi-factor authentication.
Could you please let me know how to disable two-factor authentication?

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• 

  Rona

  • February 27, 2025 21:53

  Hi there, 

  Welcome to Box Community and glad to assist!

  Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided will allow you to open a ticket if you have trouble signing in. 

  Thanks for posting! 

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