My colleague can't login now

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Toshiya Sahashi

• February 26, 2025 06:00

My colleague changed her phone number she can't get SMS now.

How does she log in box?

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  Rona

  • February 27, 2025 21:59

  Hi Toshiya, 

  Welcome to Box Community and glad to assist!

  Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided will allow you to open a ticket if you have trouble signing in. 

  Thanks for posting! 

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