Authenticator

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April Martin

• February 27, 2025 19:55

I do not recall setting up an authenticator for my account but am prompted for one when logging in. I have been using my backup codes but they appear to only be one time use.  Please assist me with setting up an authenticator.

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  Rona

  • March 04, 2025 19:22

  Hi April,

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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