Adding Member not Working

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Marc Mallow

• February 28, 2025 20:43

I am trying to add a new member to my account but they are not receiving the email.  We have checked ’All Mail’ in Gmail.  No email.  Please advise. 

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  Rona

  • March 04, 2025 19:19

  Hi Marc, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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