Box storage size not exceeded - Wants me to upgrade

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Loran Haworth

• March 03, 2025 12:06

I am trying to up load a file that is 1.3 gigs.  My current storage is less than a gig.  According to the information I have 10 gigs available but it wants me to upgrade my plan.  Why?

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  Rona

  • March 04, 2025 20:29

  Hi Loran,

  Welcome to Box Community and glad to assist!

  For more context, could you attach a screenshot of your error in the forum?

  We'd love to further assist! 

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