Delete and other options not appearing with multiple files selected

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Ted

• March 05, 2025 15:41

I am trying to clean out folders, and when I select multiple files within a folder, the trashcan icon appears briefly, but then disappears.  It seems to be circumstantial as it appears in some folders and not others. I am owner of all the folders, so can't be a permission thing. I am using Box online

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  Rona

  • March 06, 2025 20:35

  Hi Ted, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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