Okta Automatic Provisioning Failed - User with the specified login already exists

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OSIAdmin

• March 05, 2025 21:14

Automatic provisioning of user XXXXX to app Box failed: Could not create new user. 409 - User with the specified login already exists Please fix this on the Tasks Page

 

Okta support says it must be addressed in Box: 
Box Provisioning Error "Could not create new user. 409 - User with the specified login already exists"

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  Rona

  • March 06, 2025 20:26

  Hi there, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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