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3 comments

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  • Nikki Gabis

    2 factor authentication code which sent to the phone is not recognizing. "Invalid Error" pop up in the screen when logging in to the BOX.

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  • Rona

    Hi Tracy, 

    Welcome to Box Community and glad to assist! 

    You should install an authentication app in your mobile device and scan the QR Code. 

    Thanks for posting!

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  • tracy.skinner

    Hi Rona,

    My question was on how to find the QR code. I already have an authentication app on my device.

    Thanks,

    Tracy

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