Login issue with 2 factor authentification

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tracy.skinner

• 7 days ago

Where do I find the QR code for 2 factor authentification? 

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  Nikki Gabis

  • 6 days ago

  2 factor authentication code which sent to the phone is not recognizing. "Invalid Error" pop up in the screen when logging in to the BOX.

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  Rona

  • 5 days ago

  Hi Tracy, 

  Welcome to Box Community and glad to assist! 

  You should install an authentication app in your mobile device and scan the QR Code. 

  Thanks for posting!

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  tracy.skinner

  • 1 day ago

  Hi Rona,

  My question was on how to find the QR code. I already have an authentication app on my device.

  Thanks,

  Tracy

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