error: This item could not be moved because it is a synced item under root.

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Roshelle Pulsipher

• March 13, 2025 16:28

When attempting to make a co-owner of a file an owner I get this error message: This item could not be moved because it is a synced item under root.

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  Rona

  • March 18, 2025 21:28

  Hi Roshelle,

  Welcome to Box Community and glad to assist! 

  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team. 

  Thanks for posting!

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