Missing Folder

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Joshua M Andreska

• March 14, 2025 15:06

A Box folder that I was a collaborator on has completely disappeared. Nobody attached to the folder has any evidence in the trash bin, notifications bar, or emails stating things were deleted. Typically, when items are deleted, we receive emails documenting the activity. Need help recovering the files or locating the folder.

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  Rona

  • March 18, 2025 21:43

  Hi Joshua,

  Welcome to Box Community and glad to assist! 

  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team. 

  Thanks for posting!

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