Error: "403: your client does not have permission to get URL"

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Spit for Science

• March 18, 2025 15:18

I added a collaborator who is receiving this error when trying to access a file I have given her permissions to access. I have resent the invite and she has tried on multiple computers with no luck. Please advise.

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  Rona

  • March 19, 2025 20:11

  Hi there, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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