Authenticator

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粟野卓

• March 19, 2025 05:14

Whenever I try to log in with my 6 digit authenticator code.  It tells me it's invalid.
How can I deactivate 2FA or change it to a phone code, if I can't access this account?

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  Rona

  • March 20, 2025 19:30

  Hi there, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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