Issues reseting password

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Yinka Obisesan

• March 26, 2025 16:48

Hi,

I'm trying to reset the password for another account, but don't seem to be receiving the reset email (not in the main inbox, junk or spam folder). Can you please help?

Thanks! 

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• 

  Rona

  • March 27, 2025 14:19

  Hi Yinka, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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