URGENT _BOX folder _unable to view the folder/files.

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PRIYA GURURAJ

• April 08, 2025 09:49

Dear Team,

    Need your help to restore my BOX folder " MEA Handover" I am unable to view my files and folders. It is showing empty files in BOX even there is 0 GB/KB in properties of folder and also I am getting some error messages (Error upload) .Can we have connect to resolve this issue.

Email : priya.gururaj@in.ibm.com

 

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  Rona

  • April 09, 2025 20:35

  Hi Priya, 

  Welcome to Box Community and glad to assist! 

  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team. 

  Thanks for posting!

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