Does Box have actual tech support??

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Kent Orr

• 14 days ago

I am having trouble accessing a file and have been all over the tech support pages to no avail.  Is there an actual tech support group with Box? I am about ready to cancel my subscription.  

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  Rona

  • 13 days ago

  Hi Kent, 

  Welcome to Box Community and glad to assist! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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