2FA reset

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Kristen Manriquez

• 14 days ago

Hello - I need assistance resetting 2FA for a user. Can you please create a ticket for me? thank you!

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  Rona

  • 13 days ago

  Hi Kristen,

  Welcome to Box Community and glad to assist!

  We suggest having the affected user to open a support ticket to address her/his MFA issue. 

  The link provided will allow you to create a ticket even if you have trouble signing in. 

  Thanks for posting! 

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