Box Status

invalid request params input

Completed
Follow
New post
Kathy Burkett

In Box Sign when I click on any file to use template, I keep getting the error "invalid request params input".  Nothing has changed on any of the documents and everything was working yesterday.

0

Comments

3 comments

Date Votes
  • Rona

    Hi Kathy,

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

    0
    Comment actions Permalink
  • Kathy Burkett

    Morning Rona,

      Can you please expedite this request?  This is now starting to effect our work product.

    0
    Comment actions Permalink
  • Kathy Burkett

    You can cancel this request.  I copied all of our templates to a different folder, and they then started working again.  I'm not sure why the original ones stopped working, but again, all I did was copy the originals to a new folder and they're working again.

    0
    Comment actions Permalink

Please sign in to leave a comment.