Enabling Content Recovery

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James Reggio

• 15 days ago

Hi there. I think Content Recovery worked once for our enterprise.  However now we just get an error that says:

"Apologies, we were unable to load this page.

Please refresh the page or try again later."

This happens every time any of our IT Admin team goes to Box Admin > Content > Content Recovery.

 

 

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  James Reggio

  • 14 days ago

  This only happens in Chrome.  Works in Edge for everyone.

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  Rona

  • 13 days ago

  Hi James, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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