Why are images in the body of the email are appearing in the box folder

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Paul Carlson

• 12 days ago

I received an emailed file in my box folder and it contained both the file (pdf) and a copy of the sender's logo (jpg) from their signature as a separate file. Is there a way to filter or block images in the body of an email from being loaded?

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  Rona

  • 11 days ago

  Hi Paul, 

  Welcome to Box Community and glad to assist! 

  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team. 

  Thanks for posting!

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