refund

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Brandon Dadah

• April 15, 2025 14:09

I wanted to cancel the subscription before the free period ended however there was no cancel option and it charged me $105. I want to know how to cancel a subscription and possibly start on a refund

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  Rona

  • April 15, 2025 22:15

  Hi Brandon, 

  Welcome to Box Community and glad to assist! 

  If you can't cancel your Box plan through your Box account. Please contact our cancellation team via cancel@box.com.

  Thanks for posting! 

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