Adding existing users to an organization/business account

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Charles T Lake

• April 15, 2025 21:12

I just bought 4 users for an upgraded Box account.  I tried adding 3 of my coworkers, but I get an error message that they already have a box account.  How do I add them to the main corporate account (mine)?

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  Rona

  • April 16, 2025 20:12

  Hi Charles, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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