"Connection timeout" Box failed to find any search results

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Matt Budreau

• April 17, 2025 17:55

When searching for a file using the desktop app this error comes up when I search for a file I need. This only happens when I use the search function. 

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  Rona

  • April 18, 2025 22:27

  Hi Matt,

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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