Upgrade my account and verify account

Answered

Follow

New post

akhil tody

• April 21, 2025 06:17

Hi

I want to upgrade my free account to a better version. However, when i put in the payment details it does not go through and asks me to submit a support ticket to verify my account. When I click on the link for the same it opens a community forum page and I am unable to do anything: i cannot verify my account nor can i upgrade it. Please help. 

0

• 

  Rona

  • April 21, 2025 21:19

  Hi there, 

  Welcome to Box Community and glad to assist!

  To accomplish your upgrade, please reach out through box.com/pricing where you could hop on and chat with a Sales Representative. 

  We'd love to further assist!  

  0

  Comment actions Permalink

Please sign in to leave a comment.