trying to upgrade my box account

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christopher bailey

• April 24, 2025 17:09

every time i try to upgrade my box account with more storage it says error need further verification

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  Andrew Packel

  • April 25, 2025 12:08

  Yep, it seems like a common problem. They don't want to take our money!!!

   

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  Kerry O

  • April 25, 2025 13:25

  same. 

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  Rona

  • April 25, 2025 21:45

  Hi Christopher, 

  Welcome to Box Community and glad to assist!

  If you're having trouble upgrading your Box account. You can reach out to our Sales team through box.com/pricing.

  Thanks for posting!

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