Unable to reset password

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Jonathan Muenkel

• April 25, 2025 22:35

I have an old box account that I can no longer log into for some reason.  When I ask to reset password I do not receive instructions to that email.  Can someone please help?

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  Rona

  • April 28, 2025 21:09

  Hi Jonathan, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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