Charged for 3 Accounts

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Karen Gasper

• April 28, 2025 13:22

When I signed up for ONE license, I was charged for 3. It clearly said 3 subscribers for 1 account. I need this resolved asap and the overcharged reimburse.

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  Rona

  • April 28, 2025 21:58

  Hi Karen,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your ticket and we'll stay in touch.

  We'd love to further assist!

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