Authenticator App

Answered

Follow

New post

Sarah Korman Boutwell

• April 28, 2025 17:34

I need helping resetting my MFA to a mobile phone number. It keeps sending codes to an authenticator app I never had. There appear to be many other users submitting the same concern on this forum.

0

• 

  Rona

  • April 29, 2025 19:19

  Hi Sarah, 

  Welcome to Box Community, glad to assist! 

  Due to privacy and security reasons, we recommend that you use your affected email to contact Box Support.

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.