Upgraded Plan - folders missing

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Richard F Dunn

• April 28, 2025 20:36

Just upgrade and all folders are gone. Please advise.

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  Rona

  • April 29, 2025 19:30

  Hi Richard, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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