Account Recovery

Completed

Follow

New post

Pete Riches

• April 29, 2025 11:31

I am reaching out regarding my Box account. The email address registered to my account is no longer accessible, and my password has expired, preventing me from logging in. I was sure that i set a secondary email address but reset password oprion sends notifications to non active email address. Please help.

0

• 

  Rona

  • April 29, 2025 21:06

  Hi Pete, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

  1

  Comment actions Permalink

Please sign in to leave a comment.